Privacy Policy

RCC Privacy Policy

RCC, Inc. (hereinafter referred to as “our company”) has established the following privacy policy (hereinafter referred to as “this policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “this service”).

Article 1 (Personal Information)

“Personal information” refers to “personal information” as defined in the Personal Information Protection Act, including information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact information, and other descriptions contained in such information, as well as information that can identify a specific individual from its own standpoint, such as data related to appearance, fingerprints, and voiceprints, and the insurer number on a health insurance card (personal identification information).

Article 2 (Method of collecting personal information)

When a user makes an inquiry, we may ask for personal information such as name, telephone number, and email address. We may also collect information regarding transaction records, including personal information, between users and our business partners from our business partners (including information providers, advertisers, and ad recipients; hereinafter referred to as “Business Partners”).

Article 3 (Purposes of Collecting and Using Personal Information)

Our purposes for collecting and using personal information are as follows:

• 1. To respond to user inquiries (including verifying user identity)
• 2. To send emails regarding services provided by our company
• 3. To contact you as necessary, such as for maintenance or important notices
• 4. Purposes incidental to the above purposes of use

Article 4 (Changes in Purpose of Use)

• 1. We will change the purpose of use of personal information only if it is reasonably determined that the new purpose is relevant to the previous purpose.
• 2. If we change the purpose of use, we will notify users of the new purpose in a manner specified by our company or publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)

• 1. We will not provide personal information to third parties without the user’s prior consent, except in the following cases. However, this does not apply when permitted by the Personal Information Protection Act or other laws and regulations.
  • 1. When it is necessary to protect a person’s life, body, or property, and it is difficult to obtain the individual’s consent.
  • 2. When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the individual’s consent.
  • 3. When it is necessary to cooperate with a national or local government agency, or a person commissioned by them, in carrying out duties prescribed by law, and obtaining the individual’s consent would likely hinder the performance of such duties.
  • 4. When the following matters have been notified or publicly announced in advance, and our company has filed a notification with the Personal Information Protection Commission:
    • 1. The purpose of use includes provision to a third party.
    • 2. The items of data to be provided to a third party.
    • 3. The means or method of provision to a third party.
    • 4. Suspension of provision of personal information to a third party at the individual’s request.
    • 5. The method of accepting the individual’s request.
• 2. Notwithstanding the provisions of the preceding paragraph, the recipient of such information will not be considered a third party in the following cases:
  • 1. When we outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
  • 2. When personal information is provided in connection with business succession due to a merger or other reason.
  • 3. When personal information is jointly used with a specific party, we notify the individual in advance or make it readily available to the individual of this fact, the items of personal information to be jointly used, the scope of the joint users, the purpose of use by the users, and the name or designation of the person responsible for managing the personal information.

Article 6 (Disclosure of Personal Information)

• 1. When an individual requests disclosure of their personal information, we will disclose it to them without delay. However, if disclosure would result in any of the following, we may not disclose all or part of the information. If we decide not to disclose the information, we will notify you of this decision without delay. A fee of 1,000 yen will be charged per disclosure of personal information.
  • 1. When there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party.
  • 2. When there is a risk of significant interference with the proper performance of our business.
  • 3. When there is a violation of other laws and regulations.
• 2. Notwithstanding the provisions of the preceding paragraph, as a general rule, we will not disclose information other than personal information, such as history information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

• 1. If the personal information held by us is incorrect, users may request that we correct, add, or delete (hereinafter referred to as “correction, etc.”) that personal information in accordance with the procedures specified by our company.
• 2. If we receive a request from a user as set forth in the preceding paragraph and determine that it is necessary to comply with the request, we will correct the personal information without delay.
• 3. If we make corrections, etc. pursuant to the provisions of the preceding paragraph or decide not to make corrections, etc., we will notify the user without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

• 1. If an individual requests the suspension or deletion of their personal information (hereinafter referred to as “Suspension of Use, etc.”) on the grounds that their personal information is being handled beyond the scope of the intended use or has been obtained by improper means, we will conduct the necessary investigation without delay.
• 2. If, based on the results of the investigation under the preceding paragraph, we determine that it is necessary to comply with the request, we will suspend the use of the personal information without delay.
• 3. If we suspend the use of personal information pursuant to the provisions of the preceding paragraph or decide not to suspend the use, we will notify the user without delay.
• 4. Notwithstanding the preceding two paragraphs, if suspending the use would be prohibitively expensive or is otherwise difficult to suspend, etc., and alternative measures necessary to protect the user’s rights and interests are available, we will take such alternative measures.

Article 9 (Changes to Privacy Policy)

• 1. The contents of this Policy may be changed without notice to the user, except as otherwise provided for by law or otherwise in this Policy.
• 2. Unless otherwise specified by our company, the revised Privacy Policy will take effect when it is posted on this website.

Article 10 (Contact Information)

For inquiries regarding this Policy, please contact the following:
Contact: liufeng@rccjapan.co.jp